Excellent Coaching and Mentoring for Success
Wanfah Prosper PLT
Education & Training Services, Education Services, Team Building
Module 1 : Leadership
•The leadership paradigm
•Leader vs Boss
•Various leadership styles
Module 2 : Overview of coaching & mentoring
•Coaching vs Mentoring
•The benefits of coaching & mentoring
Module 3 : Coaching in a Business Setting
•Coach : The dos & don’ts
•Coachee : The dos & don’ts
•How to be an effective coach
Module 4 : Giving & Receiving feedback
•Effective listening skills
•Asking the right questions
Module 5 : The GROW model of coaching
Module 6 : Step by Step in the GROW model
•Goal: What do you want?
•Reality: What is the current situation?
•Options: What could you do?
•Will: What will you do?
Module 7 : Applications of the The GROW model
•Goal: How to set your goals?
•Reality: How to analyze the current situation?
•Options: How to develop options?
•Will: How to move forward?
Module 8 : Plan of Action
•Individual Development Plan (IDP)
Coaching And Mentoring
, Customer Service Training
, Education & Training Services
, Education Services
, Human Resource Management
, Leadership Training
, Management Training
, marketing training
, Personal Development
, Sales Training
, Team Building