CRM Malaysia/CRM Solution/Malaysia CRM Software
SYS IT Networks (M) SDN BHD
Accounting Software Malaysia, IT company Malaysia, CRM Malaysia
Customer Relationship Management.
It is a process or methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them.
CRM is as a process that will help bring together lots of pieces of information about customers, sales, marketing effectiveness, responsiveness and market trends.
CRM helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers.
We've bridged this gap by offering an easy to use; feature rich CRM in the cloud, with a 100% Commercial and User Friendly platform.
At SYS IT, we are proud to say that we have the perfect CRM solution for every business – no matter how large or small they happen to be.
This is because we have spent years honing it to be just right for a whole number of different tasks, as well as the fact that we still constantly spend time
coming up with innovative and useful ideas that will benefit everyone who uses our CRM software.
For this reason, we can confidently claim that we are the best in the business when it comes to Commercial CRM systems. Of course, the main benefit of our CRM is that it is fully Commercial and User Friendly.
This eliminates the risk of using expensive, proprietary CRM solutions. In terms of features, CRM compares favorably with other CRM solutions that cost 10 times more.
It offers a number of features, including:
Integrated CRM Solution
SYS IT CRM 100% Commercial and User Friendly provides the best and most usable CRM solution with the lowest total cost of ownership to small and medium enterprises.
From fully customizable Lead Reports to capturing Leads directly from Web-Sites, SYS IT CRM offers sales teams a full range of lead management functions.
Extending beyond the traditional CRM confines, SYS IT CRM helps manage Product Inventory, Stock, Invoices and more.
SYS IT CRM offers comprehensive support features such as Ticket Management, Knowledge Management, and a Customer Self-Service Portal.
Campaign Management and Email Marketing
The SYS IT CRM allows the user to send e-mail campaigns, track campaign effectiveness, and manage organization-wide marketing campaigns from within the CRM.
Sales processes are supported through both built-in and user-customizable functionality. This functionality includes creating new sales opportunities, assigning monetary, certainty and categorization values, generating and saving quote and proposal communications, managing pipeline forecasting, and reporting.
Customer inquiry management
With the context-sensitive awareness, you can search for information within a variety of context such as person, company, case, opportunity and leads. You can also choose to add, remove or reposition your search parameters to configure your search screens.
The CRM solution provides tools for the Marketing and campaign manager. The marketing module of the product automates many tasks including list importing and management, segmenting databases, creating campaigns, qualifying leads, scheduling telemarketing calls and passing on leads.
User Management. Document Management
The CRM solution delivers user management in a combined profile and user approach. An unlimited number of profiles can be created. These profiles manage permissions (view/edit/insert/delete rights) for data held in the database tables. Individual users are then made members of these profiles, inheriting all the permissions. Individual “over-ride” permissions can be made available for single users. Extra information about a user (personal, contact, etc.) can also be stored here, with the flexibility to add extra data fields if required.
Kindly logon to http://www.sysitcrm.com for more detail. call us for Free Demo.
SYS IT Networks (M) SDN BHD
Tel: +603 7805 2433
Fax: +603 7805 3433
Email: [email protected]
Address: 201,BlockKelana Square, No 17 Jalan SS 7/26,Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia.
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