Unified Contact Center Solution

By: FSD Solutions - Inbound Call Center Outsourcing Malaysia  13-11-2009
Keywords: Malaysia, Customer Service, Technical Support

 FSD Solutions Malaysia also offers a unified contact center solution which offers a one stop solution to all customer communication needs of our valued clients. Our contact center solution can centrally manage handling of various communication channels including voice (incoming and outgoing calls), e-mails, voicemails, faxes, web call me back forms, instant messaging, online chat support, and SMS. The system is highly customizable and can be designed with as many channels of communication as needed.


Keywords: Answering Service, call center, Call Center Outsourcing, Customer Service, Inbound Call Center Outsourcing, inbound call center outsourcing Malaysia, Malaysia, outsourcing, Solutions, Technical Support,

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