Offset Flyer & Leaflet
TJH Printing & Design Studio (Excellence Printing Company since 2007)
Questions & Answer :
Can I email to place order?
Yes. You can send us your artwork by email.
How do I pay to proceed my order?
You may direct bank in / online transfer the total order amount to us.
Please bank in or make cheque payable to
RHB Bank account no. : 2-050510002-1167
Please Note : After bank-in, please email us the scanned copy of the payment slip with the following details:
1. Order item
2. Your name and contact no.
3. Payment amount and indicate if cash or cheque.
** Please note that order will only be processed after the cheque is cleared or cash is deposited.
Can I request for a different finishing or printing process for my orders?
Yes. Kindly contact us at [email protected] or call us at 016-263 8777 to request new quotation base on your enquiries.
We will try our best to assist you.
Can I cancel or change my order?
NO. Customers need to double check final artwork before email us your artwork for order.
Do you offer artwork design services?
YES. Charge according the rate.
Does TJH provide artwork color proof checking services before printing?
No. You have to confirm the final artwork before printing.
What file format should I use to save my artwork?
For all our products, we accept the artwork in:
Adobe Illustrator CS3 (AI)
Adobe Photoshop CS3 (PSD)
Jpeg (in actual size)
Does TJH guarantee on time delivery of my goods?
While we are committed to the timely delivery of goods to our customer,
we cannot guarantee you 100% punctuality due to factors such as weather,
emergencies and the efficiency of the courier service.
Will the color of my printed product match 100% to the original color of my artwork?
NO. It is a known fact within the printing industry that 100% process color accuracy is not presently possible with the current print technology.
Therefore, even if a printing company were to employ highly experienced personnel including the latest press technology,
the outcome of color of the printed product will always differ from the original artwork.
The level of difference however is subject from printing company to printing company. Normally the outcome color range is different within 10% -20%.
1. Cannot be held liable for any consequences in the event an artwork error goes undetected. such as errors that listed as below:-
missing linked file
CMYK over 250%
RGB color / Pantone color
image less than 300dpi
line less than 0.25pts
font less than 8pts
less than 10% different for toning effect
2. TJH cannot be held liable for color variations between jobs printed in different batches at different ordering periods, and object missing due to overprint setting.
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