Desktop Management

By: Taqi Systems  01-05-2013
Keywords: System Integration, Online Desktop Support

Need to attend a meeting and in a hurry to fix your computer when you are half-across Malaysia or even, the world?

We understood and had focused on building our support system for our Business end users. With our e-Care system, you can create a trouble ticket when there is a problem with your desktop, or laptop and our Engineers would be notified about your problem and be assisting to fix your problem, live and on-line.

Our e-Care system is developed with business users in mind.

With our "Remote Help" feature, we can help assist you in configuring your business software applications or fixing a problem using our diagnostics tool whether it is Windows, Mac or Ubuntu Desktop, Laptop or Workstation. Once a trouble ticket is issued, our engineers would be notified of the problem and attend to you, once you are logged into our e-Care portal.

Our system includes live chat with our Engineers and with the user's acknowledgement, our Engineer would be able to run diagnostics on the user's system software and hardware, by having an overview on your overall system and you will have it up, in no time.

This is what makes Desktop support exciting to us.

e-Care is included with our Premier support.

Keywords: Online Desktop Support, System Integration,

Other products and services from Taqi Systems

Cloud Infrastructure from Taqi Systems thumbnail
20-06-2013

Cloud Infrastructure

Less worry on the cloud and more productivity on your business.


Network Management from Taqi Systems thumbnail
31-05-2013

Network Management

Taqi Systems has over fifteen years of industrial experience in designing and implementing networks from Small and Medium Businesses to Enterprises.


Search Engine and Social Network Optimisation from Taqi Systems thumbnail
31-05-2013

Search Engine and Social Network Optimisation

Together with the knowledge and experience in Ad Networks and Platforms and we are able to drive traffic to your website, in no time.


01-05-2013

System and Server Management

With over 16 years experience in managing systems from Linux, UNIX and Windows servers.


30-04-2013

Storage and Backup

File Servers are the backbone of the internal Office system where it is the "stronghold" of a business. Small and


30-04-2013

Web Development

Web application and site development flexibility with the entire stack!


30-04-2013

Web Application Firewall

Our Web Application Firewall comes with Web Application Accelerators which acts like a Reverse-WebProxy, caching all the most used content such as CSS and Graphic Images along with all of your Dynamic Content, while securing your Web Servers from attacks.


30-04-2013

e-Care Premier Support

Live support and diagnose, on-line without moving an inch.


30-04-2013

Wireless Access Management

Our Wireless solution is Analytics capable to allow efficient marketing planning for your business.


30-04-2013

E-mail Server and Communications

E-mail communications is no longer desktop bound. Co-workers require access to their E-mails wherever there are, whenever there are. SOGo